- +27 21 829 4101
- [email protected]
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EVBackOffice
Take charge of your Charge Points
What is EVBackOffice
EVBackOffice provides a central management platform to manage charge points for eMobility.
The platform provides a central view point of your installed charge point network while providing you with the tools to remotely manage these charge points and gain insights in the health of your EV charge Point network. EVBackOffice provides an easy to use system giving the network operator the ability to configure various Charge Point parameters remotely. Various reports are available to view Charge Point availability, transaction count, energy usage and
occupancy rates.
Determine if the Charge Point is active and online.
Start and stop charge sessions remotely.
Stop current in-progress charge sessions.
Unlock the connector from the vehicle remotely.
View and analyze charge sessions.
Reset and reboot charge points in the network.
Manage charge authorization tags.
Setup support contacts to receive status updates and alerts via email and SMS.
How Does it Work
EVBackOffice is a cloud-based platform-as-a-service solution that provides a browser-based, responsive, user interface into your Charge Point network.
Charge Points are registered and configured to connect to VBackOffice during installation where after the Charge Point communicates with EVBackOffice using industry standard Charge Point Protocols, providing you the ability to manage and view the health status of your Charge Point network.
Charge Points are pro-activity monitored by EVBackOffice.
Should a Charge Point go offline, or a fault condition occur, alert notifications are automatically sent out to service personal,alerting them of the pending health status of the Charge Point. Support personal can perform various remedial actions through the EVBackOffice portal to determine the root cause
and remedy the situation as best possible without sending
service personal out on site, saving you time and expenses.
The EVBackOffice dashboard provides a quick high-level
overview of the Charge Point network showing summary
statistics such as: charge session and energy consumptions
graphs, Charge Point and Charge Point port availability
summaries as well as quick views into Charge Points that are
currently offline or in use.
Charge transactions and historical charge sessions for the entire network is available and can be easily searched and
filtered via the search facility to quickly locate a specific charge session if required. Charge sessions can be started (and stopped) remotely.
Our Mobile Network Coverage
EVBackOffice subscriptions include our unique mobile network connectivity with coverage in over 70 countries with 150 different mobile network
providers. As an optional extra, EVBackoffice provides additional monitoring of your Charge Point infrastructure to assist with preventative maintenance
avoiding un-expected downtime.
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We do not share your data with anybody, and only use it for its intended purpose.
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Contact Details
- Postnet Suite 569, Private Bag X3, Bloubergrandt, 7443
- +27 21 829 4101
- [email protected]