Package options

EVBackOffice offers 3 primary cloud, platform-as-a-service offerings. Pricing is based on a Per-ConnectedCharge-Point bases. Each connected charge point counts as a connected device. To determine a total monthly fee, multiply the below pricing with the number of connected devices.

The Starter Package is a self-service facility whereby you manage your Charge Point network via the EVBackOffice portal. This includes everything you need to get up and running and monitoring your Charge Point network. Package includes automated email and SMS alerts to service engineers and charge point monitoring keeping you up to date with your Charge Point network health and email support provided by our friendly staff

The Professional Package includes all the benefits of the starter package with the added benefit of EVBackOffice managing your Charge Point network thus giving you piece of mind that your Charge Point network is delivering great service to your Charge Point users. Additionally, email and
enhanced telephonic support is available to you ensuring your network keeps operating optimally

The business Package is a full integrated solution that includes all the features and benefits of the starter and professional packages with integration into your customer Call Centre providing that extra level if customer support with proactive network management and support by our professional support team thus ensuring that any Charge Point issues are reported and immediately addressed by our friendly staff. Where needed, our staff will interact with your Charge Point support operations personal, logging any necessary call-out service requests ensuring a speedy resolution process.

  • Charge Network DashboardCharge Network Dashboard
  • Charge Point MonitoringCharge Point Monitoring
  • Remote ManagementRemote Management
  • Access Card ManagementAccess Card Management
  • Flexible Contact GroupsFlexible Contact Groups
  • Charge Transaction HistoryCharge Transaction History
  • Charge Point ReservationsCharge Point Reservations
  • Remote Firmware ManagementRemote Firmware Management
  • Remote DiagnosticsRemote Diagnostics
  • Email Alert NotificationsEmail Alert Notifications
  • SMS Alert Notifications SMS Alert Notifications
  • SIM Card + DataSIM Card + Data
  • Email SupportEmail Support
  • Telephonic SupportTelephonic Support
  • After Hours SupportAfter Hours Support
  • Call Center IntegrationCall Center Integration
  • Account Setup FeeAccount Setup Fee
  • Transaction Service FeeTransaction Service Fee
  • Starter

  • R78

    billed monthly

  • Charge Network Dashboard
  • Charge Point Monitoring
  • Remote Management
  • Access Card Management
  • Flexible Contact Groups
  • Charge Transaction History
  • Charge Point Reservations
  • Remote Firmware Management
  • Remote Diagnostics
  • Email Alert Notifications
  • SMS Alert Notifications
  • SIM Card + Data
  • Email Support
  • Telephonic Support-
  • After Hours Support-
  • Call Center Integration-
  • Account Setup FeeR1,500 once off
  • Transaction Service Fee1.0%/txn
  • Professional

  • R135

    billed monthly

  • Charge Network Dashboard
  • Charge Point Monitoring
  • Remote Management
  • Access Card Management
  • Flexible Contact Groups
  • Charge Transaction History
  • Charge Point Reservations
  • Remote Firmware Management
  • Remote Diagnostics
  • Email Alert Notifications
  • SMS Alert Notifications
  • SIM Card + Data
  • Email Support
  • Telephonic Support
  • After Hours Support-
  • Call Center Integration-
  • Account Setup FeeR1,000 once off
  • Transaction Service Fee0.75%/txn
  • Business

  • R350

    billed monthly

  • Charge Network Dashboard
  • Charge Point Monitoring
  • Remote Management
  • Access Card Management
  • Flexible Contact Groups
  • Charge Transaction History
  • Charge Point Reservations
  • Remote Firmware Management
  • Remote Diagnostics
  • Email Alert Notifications
  • SMS Alert Notifications
  • SIM Card + Data
  • Email Support
  • Telephonic Support
  • After Hours Support
  • Call Center Integration
  • Account Setup Fee
  • Transaction Service Fee0.5%/txn

Contact Details

  • Postnet Suite 569, Private Bag X3, Bloubergrandt, 7443
  • +27 21 565 0678
  • [email protected]
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